Trace Mineral Drops - Returns & Refund Policy
Effective Date: February 09, 2026
Overview
This Returns & Refund Policy applies to all purchases made through the Mood Effex website, operated by CLE Holistic Health (“we,” “us,” or “our”). By purchasing Mood Effex, you agree to the terms outlined below.
90-Day Return Policy
We offer a 90-day return policy from the date you receive your order. To be eligible for a return, all products must be unopened, unused, and in their original packaging. Returns that do not meet these conditions will not be accepted.
How to Initiate a Return
Before sending any product back, we recommend contacting our customer support team at info@cleholistichealth.com to notify us of your return. Please include your order number and reason for return to help us process your request efficiently.
Return Address
All approved returns must be shipped to the following address: CLE Holistic Health 125A – 1030 Denman St. Suite 345 Vancouver, BC Canada V6G 2M6
Return Shipping Costs
Customers are responsible for all return shipping costs. We recommend using a trackable shipping method, as we are not responsible for lost or delayed return shipments.
Refund Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to the original form of payment. Please allow 7–14 business days for the refund to appear on your statement, depending on your financial institution.
Non-Returnable Items
Opened bottles, used products, and any items returned after the 90-day return period are not eligible for a refund or exchange.
Policy Changes
We reserve the right to update or modify this Returns & Refund Policy at any time. Any changes will take effect immediately upon posting on the Website, with the updated effective date noted above.
Contact Information
If you have any questions regarding this Returns & Refund Policy, please contact us at: Email: info@cleholistichealth.com