Slimquest Shipping Policy

 

Effective Date:  July 25, 2026

Overview

By placing an order with CLE Holistic Health, you agree to the terms outlined in this Shipping Policy.

Order Processing

Orders are typically processed within 1–3 business days (excluding weekends and holidays)

Once shipped, you will receive tracking (where available)

Processing times are estimates only and not guaranteed

Shipping & Delivery

We ship to Canada, the United States, and select international locations

Delivery times are estimates only and not guaranteed

CLE Holistic Health is not responsible for delays caused by:

Shipping carriers (DHL, Canada Post, USPS, etc.)

Customs inspections or clearance

Weather, service disruptions, or external factors

International Orders & Customs

All orders outside Canada are subject to customs inspection and processing

Orders may remain “in transit” for extended periods (up to 30+ days or longer)

Packages may be delayed, returned, or seized/destroyed by customs authorities

👉 CLE Holistic Health has no control over customs and is not responsible for these outcomes

👉 No refunds or replacements will be issued for customs-related delays or non-delivery

Shipping Costs & Fees

Shipping costs are calculated at checkout unless stated otherwise

Customers are responsible for:

Duties

Taxes

Import fees

Incorrect Address

Customers are responsible for providing accurate shipping information

Orders shipped to incorrect or incomplete addresses are not eligible for refunds or reshipment

Delivered Orders

Orders marked “Delivered” by the carrier are considered fulfilled

CLE Holistic Health is not responsible for:

Lost or stolen packages after delivery

Unattended deliveries

👉 No refunds or replacements will be issued for delivered packages

Lost or Delayed Shipments

If a package is delayed or lost in transit, customers must contact the carrier directly

We may assist at our discretion, but refunds or replacements are not guaranteed

Returns

Please refer to our Returns & Refund Policy for full details. All return conditions apply.

Policy Enforcement

We reserve the right to:

Deny claims in cases of suspected abuse

Refuse future orders

Dispute chargebacks with full shipping and delivery records

Policy Changes

We reserve the right to update this policy at any time. Changes take effect immediately upon posting.

Contact

📧 Email: info@cleholistichealth.com